MTN Nigeria has announced that it has compensated its subscribers with airtime and data due to the service outage its consumers experienced last Saturday, October 9, 2021.
Mr. Karl Toriola, Chief Executive Officer (CEO), MTN Nigeria, made this known to subscribers on Sunday.
READ ALSO: MTN to investigate incident after several hours of service disruption, apologises to customers
The telecom network apologised for the error in a video message posted on it’s YouTube channel with link sent to all subscribers of the network.
“Last Saturday, we had an outage that left our customers without connection for several hours. On behalf of the entire MTN team,Iwant to start with a heartfelt apology. We are truly sorry for the disruption this caused for so many in our MTN family,” said Toriola.
The outage which last for several hours made it difficult for subscribers to recharge or carryout voice and data services but was later restored.
Watch video below;
Follow the Neptune Prime channel on WhatsApp: https://whatsapp.com/channel/0029Va74ZvU2v1IqKByXoX3d
Do you have breaking news, interview request, opinion, suggestion, or want your event covered? Email us at neptuneprime2233@gmail.com
