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MTN apologises to subscribers over network failure, explains cause
MTN telecommunications network has apologised to its subscribers over the current outage of telecommunication services.
MTN users have experienced serious network challenge on Wednesday, making it impossible to make or receive calls while others are unable able to make use of their internet through the network.
Responding to this, MTN revealed the cause of the network problem as a “major service outage caused by multiple fibre cuts, affecting voice and data services.”
The telecommunication service added that its engineers are working hard to resolve the issue with services gradually being restored in some areas.
“We apologise for the inconvenience and ask for your patience and understanding as the team works to restore full service as soon as possible,” the network provider stated.
However, the Nigerian Communications Commission (NCC) has directed telecom operators to block telephone lines not linked to their National Identification Numbers on or before February 28, 2024.
The Executive Vice Chairman of NCC, Dr Aminu Maida, spoke at the NCC’s Special Day during the ongoing 45th Kaduna International Trade Fair on Wednesday, reaffirming that the February 28th deadline given to telecom operators to bar subscribers who failed to link their NIN to SIM, stands.
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