Just like Zenith, GTBank announces 3-day service disruption from Friday
The Guaranty Trust Company Plc has notified customers of a three-day service disruption due to a service upgrade.
The bank said this in a notice sent to customers on Wednesday.
With this notification, GTCo will be joining Zenith Bank Plc which has experienced network glitches for nearly one week since it announced a similar upgrade.
In its notice to customers, GTCo said the upgrade of Core Banking Application to Finacle Core Banking Application Systems will commence on 11th of October.
GTCo said, “As part of our commitment to bringing meaningful improvements to the lives of our customers by leveraging technology, we will begin the transition from our current Core Banking Application to a new and robust suite of Finacle Core Banking Application Systems on Friday, 11th of October.
READ ALSO: Customers lament online service disruption on Zenith Bank app
“During this period, we kindly ask you to bear with us as all our branches nationwide will close early to customers at 12:00 p.m on Friday, October 11th and reopen at 9:00 a.m on 14th of October.”
According to the bank, its digital channels will still be limited to transfers, bill payments, airtime and data purchases.
“Additionally, there will be service disruptions on our digital banking channels for 11 hours, specifically between 10:00 p.m on 13th of October and 9:00 a.m on 14th of October,” the statement said.
Proofreading and editing by Gift Luckson and Hafsat Aleeyu Muye, Editor and Journalist at Neptune Prime
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