FCCPC hails CBN's order directing banks to refund failed ATM transactions within 48 hours The Federal Competition and Consumer Protection Commission (FCCPC) has supported the Central Bank of Nigeria’s directive that banks should refund customers for failed Automated Teller Machine transactions within 48 hours. In a statement on Monday signed by its Director of Corporate Affairs, Ondaje Ijagwu, the Commission described the directive as a timely intervention that aligns with ongoing efforts to protect consumers in the financial services sector. The draft guideline, released last week, follows the FCCPC’s Consumer Complaints Data...