About 100 passengers in the early hours of Thursday destroyed facilities at Dana Air counters over poor communication and indefinite flight suspension at the new domestic terminal of the Lagos Airport (MMA2).
The passengers raged when they got to the airport and discovered that the Nigerian Civil Aviation Authority (NCAA) had indefinitely suspended the flight they booked.
The passengers expressed reservations about the absence of personnel of the suspended carrier at the departure hall to brief them on the next line of action over a possible transfer to other partner airlines or refund of their ticket fares.
While security officials of the terminal manager, Bi-County Aviation Services Limited, made frantic efforts to calm some of the passengers, others snatched the glass windows of the airline’s counters.
With no solution in sight, some of the passengers went berserk disrupting activities at the departure hall of the terminal.
Responding, the management of Dana Air said operations were suspended by the NCAA for a full operational audit.
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