“We are being judged by a new yardstick; The new measure takes for granted having enough intellectual ability and technical know-how to do our jobs; it focuses instead on personal qualities; such as initiative and empathy, adaptability and persuasiveness.” Daniel Goleman. What is Emotional Intelligence? Emotional intelligence is not being ‘wishy-washy’, emotions represent a major part of our identity. Emotional Intelligence is about the consciousness of our feelings and those of others. It is about being intelligent about our emotions. (D. Goleman). Emotions are not a distraction and do not disrupt...