MTN to compensate subscribers over network disruptions
Telecommunications giant MTN Nigeria has announced plans to compensate its subscribers following recent network disruptions experienced across parts of the country.
The company acknowledged the service interruptions, which affected calls, data connectivity, and other telecom services, leading to widespread complaints from users.
In a statement, MTN apologized for the inconvenience caused and assured customers that steps are being taken to improve network stability and prevent future occurrences.
Officials disclosed that compensation measures are being considered, which may include bonus data, airtime, or service extensions for affected subscribers.
The development comes amid increasing demand for reliable telecommunications services, especially as more Nigerians depend on mobile connectivity for business and daily activities.
Subscribers have welcomed the move, while urging the company to ensure long-term improvements in service quality.
MTN reiterated its commitment to delivering better customer experience and maintaining trust among its growing user base.
