Focal persons in Yobe commit to enhanced service delivery at capacity building workshop

Story by Sa’adatu MAINA, Damaturu

The focal persons across Yobe State have been charged to translate newly acquired skills into improved service delivery following an intensive three-day capacity building workshop organised by the Office of the Secretary to the State Government.

The workshop, themed: “Towards a Qualitative and Impactful Service Delivery for Sustainable Development,” brought together key government officials and development stakeholders to enhance governance effectiveness in the state.

Governor Mai Mala Buni, represented by the Secretary to the State Government, Alhaji Baba Malam Wali, reiterated his administration’s commitment to excellence in public service.

“Quality service delivery remains the cornerstone of our governance agenda,” the governor emphasised, noting the state’s strategic partnerships across critical sectors including health, education, and agriculture.

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The event featured notable attendees including Alhaji Abdullahi Bego, Commissioner for Home Affairs, Information and Culture; Dr. Kole Shettima, Adviser on Policy Delivery; Ustaz Babagana Malam Kyari, Special Adviser on Religious Affairs among others.

Capacity Building Focus Eight technical sessions led by experts from the University of Maiduguri and development specialists covered crucial areas such as advanced stakeholder engagement strategies, digital literacy for improved governance, effective public information management and community mobilisation techniques.

Participants unanimously agreed to immediately implement acquired skills to enhance service efficiency and maintain professional neutrality by avoiding politicization of duties.

Others are strengthening inter-agency coordination to eliminate operational overlaps, enhancing digital competencies for optimal performance and applying emotional intelligence in community relations.

The focal persons pledged full support for Governor Buni’s development agenda, promising to serve as effective bridges between government, agencies, and development partners.

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