Communication is the process of passing information and understanding from one person to another. In simple words, it is a process of transmitting and sharing ideas, opinions, facts, values etc. from one person to another or one organization to another. Working in corrections involves many different communication methods. We communicate with inmates, co-workers, supervisors, administrators and the public. The ability to communicate effectively is probably the greatest skill, correctional officers can learn. We need to be able to communicate directives, ideas and concepts daily and sometimes with people who can be difficult to...