Customers react as banks hike SMS alert fees Customers and stakeholders yesterday expressed concerns over commercial banks’ SMS transaction alert charge increment, further compounding their woes on the multiple charges. The banks on Wednesday made the announcement of the increment vía messages sent to their respective customers, taking effect from Thursday, May 1, 2025. “Dear Valued Customer, please be informed that effective Thursday, May 1 2025, the SMS transaction alert fee will increase from ₦4 to ₦6 per message. This adjustment is due to a recent increase in telecom rates as communicated...